1. Frames and Sunglasses:
• Frames and sunglasses with an unbreakable warranty are covered for one year.
• If broken due to misuse or intentional damage, they will not be eligible for warranty claims.
• Sunglass lenses are covered for natural changes occurring within one year, provided there is no exposure to chemicals, perfumes, pool water, seawater, or other external factors.
2. Ophthalmic Lenses:
• Warranty covers scratches, unreadable lenses, or lenses breaking without external force or improper handling during insertion.
• Replacement under warranty is 100% free of cost.
General Conditions
• Returns and warranty claims must be accompanied by proof of purchase.
• R Eyes Optic reserves the right to inspect the product and determine eligibility for return, exchange, or warranty claims.
This policy ensures transparency and a smooth experience for our valued customers while maintaining the quality of our products.
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